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Terms&Conditions

1. Contract Terms

All our offers are subject to confirmation. The contract is not considered binding until Vibrationshop.de  has either confirmed the order in writing, the merchandise has been delivered or notification of delivery has been sent, respectively. Electronic confirmation of an order by e-mail does not constitute a contract. It is solely a confirmation for the customer that the order has been received. Oral agreements are not binding until confirmed in writing.

2. Prize and Product Quality

All prizes are inclusive of the VAT. The cost for freight, delivery and set-up are also inclusive of VAT and if applicable will be identified explicitly on the order as well as the bill. The product description is made to our best knowledge and on the basis of information provided by the manufacturer. They however do not constitute verified qualities. Illustrations serve as reference and may be slightly different than the original product.

3. Terms of Payment

Payment is due immediately. Any charges for foreign bank transfers are the responsibility of the purchaser. Until full payment is received the merchandise remains property of Vibrationshop.de. Payment can be via credit card (Visa, MasterCard), automatic debit transfer, prepayment or paypal.

4. Terms of Delivery

Vibrationshop.de supplies Germany. For delivery terms please visit our online shop under www.vibrationshop.de. If you are a customer outside of Germany, please contact us for further information.
Generally shipment takes place within 2-5 working days after receipt of the order or payment respectively. Should there be an exceptional case of delay, Vibrationshop.de will notify you in writing. The transport is handled by a forwarding agent and can take several working days.

5. Rights for abrogation and refund

As determined by the Distance Selling Act, private customers are granted a right of abrogation for a period of 14 days after receipt of the merchandise. Sealed and copyable goods (i.e. books, CDs, DVDs,.videos and software), if the packaging was opened, merchandise made to customer specification, food as well as orders from commercial customers are excluded from the right of abrogation. To keep the terms, the abrogation has to be sent in writing to Vibrationshop.de or the merchandise has to be returned unused and in its original packaging. The time limit begins no earlier than the receipt of the merchandise. The abrogation can be made without statement of reason.

Any abrogation requests or return merchandise are to be sent to:

Fitnes Konzept Vibrationshop
Sport Basixx GmbH
Lichtenfelser Straße 50a
95326 Kulmbach
Email: info(at)vibrationshop.de
Phone: +49 (0)800/9997774

If you would like to exercise your right of abrogation, we recommend that you always contact Vibrationshop.de in advance, so that arrangements can be made with a forwarding agent to pick up the merchandise and a smooth return process can be granted.
If the return arrangements are made by the customer without prior notification of Vibrationshop.de, only the ordinary transportation costs will be refunded. Additional cost such as special mode of dispatch as well as COD shipment or courier are the responsibility of the customer.

If the return has effectually taken place the mutually received payments are to be returned and if applicable any usage drawn is to be compensated. In case of any deterioration of the merchandise compensation can be demanded. This does not apply if the deterioration of the merchandise is solely associated with its examination, as it would have been possible in a store for example. Apart from that any demand for compensation can be prevented by not using the merchandise like an owner and to refrain from doing anything that might lessen its value.

It is in any case recommended that the original packaging is stored for a minimum of 14 days. Damage during transport that is caused by inappropriate packaging is the responsibility of the customer.

6. Damage during Transport / Notification of Defects

Carefully examine the merchandise immediately after receipt to make sure it has not been damaged during transport. If the packaging is damaged, check for any damage and completeness while the forwarding agent is still present. Make sure the carrier confirms any defects in writing. In the event of damage please notify Vibrationshop.de promptly. The provisions above do not alter your legal rights.

7. Warranty

The warranty is subject to the legal requirements if no other terms are included with the particular product. The legal warranty covers 2 years. In case of a claim Smooth Fitness reserves the right for an amendment. This warranty remains valid so long as the merchandise is treated appropriately and used according to its intended purpose. If no other statements are made, all warranty terms are valid for the home use of the product only. For the semi-professional environment the maximum daily usage is understood to be 3 hours and under constant supervision.
In case of a problem please contact Vibrationshop.de under phone +49 (0)800 9997774 or Email to service(at)vibrationshop.de

8. Jurisdiction

These terms are subject to German law with the exception of the collision of rights. Provisions of international trade law is. For all current or future claims resulting from business dealings with merchants the court of jurisdiction is solely that of the business location of the Vibrationshop. This is also the applicable court of jurisdiction if the customer has no place of general jurisdiction in this country or moves his residence to a foreign country after conclusion of the contract, or if his whereabouts are not know at the time the action is taken. For all other cases where the vibration shop has a claim against a customer the jurisdiction of the customers residence applies.

9.  Salvatory Clause

Should individual regulation of this contract be or become partially or completely ineffective¬, the effectiveness of the remaining contract is not affected.